Members and classes
Admin app overview
The Kakuto admin app is the web app you use to run your gym. Gym owners, coaches, reception and finance staff use it to check members in, look after memberships and payments, talk to members, and set up how the members’ app looks.
It works in any modern web browser, on a computer, tablet or phone. Your members use a different app on their phones: see the members’ app guide.
Getting started
Section titled “Getting started”Signing in and finding your waySign in, switch gym, use the menu and sign out.
Roles and accessWhich roles your staff need for each page.
DashboardThe home page, with every tool grouped by job.
Troubleshooting and FAQLocked pages, missing members, failed payments and more.
How the menu is organised
Section titled “How the menu is organised”The menu on the left groups the pages by the job you’re doing. Everyone sees every page in the menu. Pages your role doesn’t include show a padlock.
Members & Classes
Section titled “Members & Classes”- Attendees: check members in to today’s classes.
- Members: look up a member, their membership, belt, notes and history.
- Member Map: see where your members live.
Finance
Section titled “Finance”- Billing: send the gym your own class and expense invoices.
- Subscriptions: members’ card and Direct Debit subscriptions and payments.
- Subscription Products: your Direct Debit price list.
- Income: monthly recurring revenue and trends.
- Invoices: review the invoices staff have sent.
- Coach Pay: check coach invoices against your bank payments.
Community
Section titled “Community”- WhatsApp: members’ WhatsApp conversations.
- Announcements: post a message to the members’ app.
- Email: the gym’s inbox, most important mail first.
- Mass Email: email a filtered group of members.
- Votes: run polls for your members.
- Moderation: review reported members and appeals.
Gym Admin
Section titled “Gym Admin”- Support: contact Kakuto and answer member questions.
- Chat with agent: ask the gym’s AI assistant.
- Wiki: the staff wiki.
- Gym Settings: how the members’ app looks and behaves.
- User Management: staff accounts and their roles.
Your own details are on My Profile. Open it by clicking your initials at the top right.
How do I…
Section titled “How do I…”Payments and messages